Sistem DokumentasiDocumentation System

Documentation system can guarantee the harmonizing process of planning, implementing and controlling of all QAC activities at UB. This system is also as communication tools to assure the consistency of actions to produce products that meet consumer expectations and to improve quality continuously. QAC UB established and maintained the documented procedures of controlling the documents and lists related to the QMS requirements. In 2010, some documents of SPMI/IQSA (Sistem Penjaminan Mutu Internal/Internal Quality Assurance System) prepared by QAC were transferred to the university to be university documents. These documents were some Manual Procedures (MP's) for university, therefore, QAC only manages and develops documents for QAC itself. Some documents were MP for IQA activities, Accreditation Assisting, Monitoring and Evaluation of Competitive Based Funding (CBF), UBAQA and Management Complaint. However, in 2011 those documents were returned to QAC considering that QAC is the executor of the procedures. The list of documents managed by QAC now are as follows:
  1. Vision, Mission, Goal, Motto and Service of QAC UB
  2. Programs of QAC UB
  3. Quality Manual of QAC UB
  4. MP for document and record controlling of QAC UB
  5. MP for controlling nonconformities products of QAC UB
  6. MP for corrective and preventing action of QAC UB
  7. MP for QAC Profile Review at UB website
  8. MP for consultation
  9. MP for customer satisfaction evaluation
  10. MP Training of SPMI design and Internal Auditor Certification
  11. MP Purchasing and Maintaining Assets of QAC
  12. MP Assisstance in Document Preparation, Assessment and Accreditation Simulation of study program (SP).
  13. MP Surveillance of Accreditation SP
  14. MP for Assisting Implementation of IQAS
  15. MP for Providing Internal Auditor for IQA
  16. MP for IQA AU and MP for IQA of ASSU
  17. MP for Assistance CBF
  18. MP for Internal Reviewer providing
  19. MP for Monitoring and Internal Evaluation of CBF

Adanya sistem dokumentasi memungkinkan jaminan keselarasan antara perencanaan, implementasi, pengendalian proses kegiatan PJM UB. Hal ini menjadi alat komunikasi efektif dan menjamin konsistensi tindakan untuk menghasilkan produk yang sesuai dengan persyaratan pelanggan dan peningkatan mutu berkelanjutan. PJM UB menetapkan dan memelihara prosedur terdokumentasi mengenai pengendalian seluruh dokumen dan catatan perangkat yang terkait dengan persyaratan SMM.

Pada tahun 2010, beberapa dokumen SPMI yang telah disusun PJM dilimpahkan menjadi dokumen universitas. Dokumen-dokumen tersebut adalah manual prosedur (MP) yang memiliki lingkup universitas, sehingga PJM hanya mengelola dan mengembangkan dokumen untuk lingkup PJM sendiri. Beberapa dokumen tersebut antara lain MP terkait kegiatan AIM, Pendampingan Akreditasi, Monevin PHK, UBAQA dan Penanganan Keluhan.

Namun, dengan pertimbangan bahwa pelaksana prosedur-prosedur di atas adalah PJM, maka di tahun 2011 dokumen-dokumen tersebut dikembalikan lagi ke PJM. Daftar dokumen yang saat ini dikelola PJM adalah sebagai berikut:

  1. Visi, Misi, Tujuan, Motto dan Maklumat Pelayanan PJM UB
  2. Program Kerja PJM UB
  3. Manual Mutu PJM UB
  4. MP Pengendalian Dokumen dan Rekaman PJM UB
  5. MP Pengendalian Produk yang Tidak Sesuai PJM UB
  6. MP Tindakan Korektif dan Tindakan Pencegahan PJM UB
  7. MP Review Profil PJM di Website UB
  8. MP Layanan Konsultasi
  9. MP Evaluasi Kepuasan Pelanggan
  10. MP Pelatihan Perancangan SPMI dan Sertifikasi Auditor Internal
  11. MP Pengadaan dan Pemeliharaan Aset PJM
  12. MP Pendampingan Penyusunan Dokumen, Asesmen dan Simulasi Akreditasi PS
  13. MP Surveillance Akreditasi PS
  14. MP Pendampingan Implementasi SPMI
  15. MP Pengadaan Auditor Internal untuk AIM
  16. MP Audit Internal Mutu (AIM) UKPA dan MP AIM UKPPA
  17. MP Pendampingan PHK
  18. MP Pengadaan Reviewer Internal PHK
  19. MP Monitoring dan Evaluasi Internal PHK


Export date : Tue, 21 Nov 2017 6:08:53
Exported from [ http://pjm.ub.ac.id/jaminan-mutu/documentation-system/ ]